Getting Your Order From Our Door to Yours
We know waiting for a package is the hardest part, so we make every effort to get your Schoylliing toys moving quickly and safely. Below is everything you need to know about our shipping process.
Order Processing
Every order placed on schoylliing.it.com is individually picked, inspected, and carefully packed at our Brooklyn facility. We process all in-stock orders within 1 to 2 business days (Monday through Friday, excluding federal holidays). If an item requires a little extra packaging attention due to its shape or delicate nature, we may take the full 2 days to make sure it reaches you in perfect condition.
Shipping Destinations
We currently ship to addresses within the United States only, including all 50 states, U.S. territories, and APO/FPO military addresses. We do not offer international shipping at this time.
Shipping Methods & Transit Times
Once your package leaves our hands, delivery typically takes an additional 3 to 5 business days. We partner with major national carriers—such as USPS, UPS, and FedEx—and select the most efficient service based on your location and the size of your order. All shipments are standard ground unless otherwise noted.
Shipping Costs
We are pleased to offer free standard shipping on every order, with no minimum purchase and no hidden handling fees. Expedited or express delivery is not currently available.
Order Tracking
As soon as your package is scanned by the carrier, we will send you an email with a tracking number. You can use that number on the carrier’s website to follow your toy’s journey in real time. If you haven’t received a tracking confirmation within 2 business days of placing your order, please check your spam folder or reach out to us at info@schoylliing.it.com.
Delivery Issues
If your tracking information shows the package as delivered but you can’t find it, we recommend checking with neighbors, building managers, or any secure package lockers. If it still hasn’t turned up after 48 hours, contact us immediately and we will work with the carrier to resolve the situation as quickly as possible.